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Terms and conditions

Buy online – pay offline!Cookie guideline You can find our cookie guideline here.Data protection guideline You can find our data protection guideline here.

PaysafeCash cash deposit method available in the ZEN.COM app. Use your promo code right away and get started.

A one-year additional warranty in the ZEN.COM app. Use your promo code right away to get started. ZEN.COM offers you a virtual wallet that is administered via a mobile app. That means: Immediate…

Fees

FeesService fee Payment points charge a service fee of ###PSC_SERVICE_FEE###.Conversion fee When payments involve currency conversion, PaysafeCash charges a fee. The PaysafeCash currency…

Currency converter

You can also use PaysafeCash to pay in foreign currencies. The PaysafeCash currency converter lets you instantly see the current exchange rate.

Contact form

Contact us!Simply use our contact form for any questions to do with PaysafeCard. The PaysafeCard service team will be in touch with you as quickly as possible.Send us an e-mailIf you prefer to…

No. You can use any payment option that is available at your payment point.

To make your PaysafeCash account even more secure and prevent unauthorised use of your account, we have used two-factor authentication, in accordance with the European Payment Directive…

To ensure that your account is protected, we check that the personal data at your webshop is the same as the personal data with which you registered for PaysafeCash.If the error message mentioned…

To verify your PaysafeCash account, please visit the PaysafeCard website and follow the steps below: Sign yourself in at https://my.paysafecard.com/ using the access data for your PaysafeCash…

For information about how we use your data, please refer to our Privacy Notice where we provide detailed information about our purposes.In certain circumstances, individuals can exercise their…