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Beside a single transaction minimum and maximum amount limits, additional limits will apply. Depending on your country, money flow, and transaction type, a daily/monthly/yearly cumulative…

Please note that the details in your account must match the details on your document.  We accept the following documents for address confirmation: A utility bill issued within the last 3…

We accept the following documents for identity verification: Passports ID Driving licences Important requirements for your proof of identity document: Your document must be valid (do not…

You can easily upgrade PaysafeCash account by following the steps below: Make sure that the information you have registered in your account matches the information on your ID. You can review and…

Ask an employee of the payment point to enter the barcode into the terminal manually. Alternatively, you can print out the barcode, so that it can be scanned from paper at the payment point.

Every generated barcode is automatically stored in the app on the "Barcodes" tab and can be displayed as long as it is valid.

If you already have a PaysafeCard account, you do not need to register again. Please use for both products the same credentials for the login. Just login with your existing credentials at PaysafeCash…

An overview of your pending transactions and QR/Barcode can be found in your PaysafeCash app. At the moment this function is only available in the PaysafeCash app.

All Barcodes have an expiration date. Once the Barcode is expired, it can’t be used for transactions any longer. As soon as you generate a Barcode at your online shop, the basket will be…

Once you paid at the payment point, the transaction amount is usually credited to the online shop within a couple of minutes. In exceptional cases, such as the result of technical problems, your…