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How does the payment with PaysafeCash work for service providers?

Open your PaysafeCash app (Download in App Store {LINK}) Use the app’s internal scanner to scan the QR/Barcode of your invoice. Please check and confirm the data which appears in a form on…
I can’t scan the QR code with my smartphone. What do I do?

Please check the points below for trouble shooting: Only QR codes from partners of PaysafeCash are supported and can be scanned with the PaysafeCash app. You need to grant the PaysafeCash app…
I would like to return the ordered products. How do I get my money back?

Please contact the online shop’s customer services with regards to returns and refunds of any purchased items/services.
What do I do if I have forgotten my password?

You can change your password by clicking on "Forgotten your password" in the log-in window and then following the instructions. If you still have problems logging in, please contact the PaysafeCash…
Does your nearest payment point not know about the PaysafeCash payment method?

Please use the PaysafeCash Payment Point Search on our website to check whether your required point is an authorised PaysafeCash payment point.If the employee has not yet heard of PaysafeCash,…