Any questions?
You can find the frequently asked questions and answers here.
- Does your nearest payment point not know about the PaysafeCash ™ payment method?
Please use the PaysafeCash ™ Payment Point Search on our website to check whether your required point is an authorised PaysafeCash ™ payment point.
If the employee is not familiar with PaysafeCash™, show them the following document: Purchase guide
- I have an issue which is not mentioned in your FAQs and I can’t find any contact details on your website. Whom do I contact?
Please contact the online shop's customer service for any assistance.
- What limits are applicable to my transactions?
Beside a single transaction minimum and maximum amount limits, additional limits will apply. Depending on your country, money flow, and transaction type, a daily/monthly/yearly cumulative transactional volume limit may apply.
Most frequently asked questions
Do you still have questions?
If you can't find the answer to your question here, you can contact the PaysafeCash service team at support@paysafecash.com or via the Service Hotline: +1 520-442-3413