FAQ
Here you will find the most frequently asked questions and answers.
- How relevant are cash payments with Paysafecash in times of COVID 19, social distancing and lock downs?
Throughout the better part of 2020 we have experienced that we cannot take our high-street shops for granted as lock downs were instituted. More people were dependent on online shopping – some for the very first time. We believe everyone should be able to participate in an ever more digital life and shopping – regardless of the payment means. If you only have cash it is difficult to pay online – Paysafecash helps.
As the vast majority of our partner shops are supermarkets, kiosks or gas stations, people can incorporate their Paysafecash payments into their daily routines even in times of lockdowns, as our shops remain open.
- Which customer pain points does Paysafecash help solve?
Almost 2 billion people all over the world (and almost 20% of all Europeans) have no credit card, bank account, or are simply underserved with no access to online banking services. This is why cash remains the most preferred payment method worldwide. Identity theft and bankcard fraud are globally the primary barriers for consumers to make online purchases and about 80% of all transactions in Europe are still cash based. With implementing Paysafecash you can solve all these issues at once and enable your customers to pay with cash 24/7, conveniently and securely.
- How can I increase customer satisfaction with Paysafecash?
By introducing Paysafecash you address a fundamental need of some of your customers to use cash. Limited access to digital payments, security concerns, or just the simple desire to digitize their cash are reasons to use Paysafecash. Additionally, it the easiest way to use cash online 24/7 in almost 30 countries.
- How will Paysafecash help me to generate new customers?
Paysafecash is the most convenient option to pay cash for online services and products. However, no cash payment option will ever be as comfortable as simply using your credit card or bank account to pay online. To pay with Paysafecash, customers must leave their homes and pay at one of our 200.000 acceptance partners in almost 30 countries. The fact, that thousands of customers every day are willing to take these extra steps indicates that they are not happy with the existing payment options. This is how we can be sure, that all the Paysafecash users are new customers for you.
- For which business types is Paysafecash suitable?
Short answer: all who facilitate online payments as Paysafecash enables consumers to pay securely and easily with cash online. However, we found that particular financial services, utility or insurance bills, healthcare invoices, online purchases, and account replenishments for pre-paid services such as mobile phone monthly fees are particularly designated for cash payments.
- What are my benefits, when implementing Paysafecash?
Paysafecash enables your online customers to pay with cash. Hence, you receive direct access to most important payment tool worldwide: cash. Summarized in a nutshell, you can win new customers, increase customer satisfaction, and reduce operational costs.