Paysafecash can be explained easily in three steps.
1. Generate barcode
The customer selects "Paysafecash" in the online shop as the desired payment method, loads the generated barcode into his wallet, sends it to his mobile phone or prints it out.
2. Find payment point
The customer can find the nearest Paysafecash payment point using the online search function.
3. Scan & pay
The customer has the barcode scanned by the salesperson in the payment point and pays the open amount – done.
All customers need to register to Paysafecash if a Paysafecash account is required in the respective country. Customers from countries without this specific legal requirement will be able to generate the barcode directly without account login.
The barcode page is the central part of a Paysafecash payment. Here, we display the barcode for the actual transaction alongside with additional information and forwarding options.
We can set this time frame individually per business partners’ request. Our API also supports the definition of this value per transaction. The default value is 72h.
After the barcode is paid, we send a notification to the business partner to update the transaction status and release the goods to the customer. So, payment is completed within minutes after the customer paid at one of our payment partners.
Paysafecash barcodes can be paid in every payment partner location in your country. Please see our Paysafecash payment partner location map to find the next sales point to pay your barcode.
After paying the barcode at a payment partner, the transaction related to the barcode will be completed within minutes. The merchant will be notified within this time to release/ship the service or goods.
The original amount of the successful transaction will be refunded to the Paysafecash account. Paysafecash payments performed without an account will need to be refunded with another payment method. Please contact your Webshop support to coordinate a refund through another payment.
Customers who generated the Paysafecash barcode by account login, will find the amount of the failed transaction on their Paysafecash accounts balance. Customers who generated barcodes without account login need to contact the support of the merchant to clarify the transaction status.
Paysafecash transaction will expire along with the barcode. Therefore, you cannot use the barcode anymore and your transaction is canceled. The transaction status will update to EXPIRED. The customer then needs to generate a new one.
Please find a list of possible error responses during the payment process here.