COVID-19 has accelerated trends in many industries, including payments. According to data from our latest research report Lost in Transaction: How COVID-19 has reshaped the SMB Checkout, 76% of businesses have actively noticed a change in the way consumers are making payments. This, in turn, is accelerating businesses own plans to evolve their online checkouts.

Online businesses are focused on retaining the 18% of consumers that have spent money for the first time during COVID-19. Addressing these customers’ concerns with online card payments by offering alternatives is vital.