FAQ
Here you will find the most frequently asked questions and answers.
- Which customer pain points does Paysafecash help solve?
Almost 2 billion people all over the world have no credit card, bank account, or are simply underserved with no access to online banking services. This is why cash remains the most preferred payment method worldwide. Identity theft and bankcard fraud are globally the primary barriers for consumers to make online purchases and about 80% of all transactions in Europe are still cash based. With implementing Paysafecash you can solve all these issues at once and enable your customers to pay with cash 24/7, conveniently and securely.
- How can I increase customer satisfaction with Paysafecash?
By introducing Paysafecash you address a fundamental need of some of your customers to use cash. Limited access to digital payments, security concerns, or just the simple desire to digitize their cash are reasons to use Paysafecash. Additionally, it the easiest way to use cash online 24/7 in almost 30 countries.
- How will Paysafecash help me to generate new customers?
Paysafecash is the most convenient option to pay cash for online services and products. However, no cash payment option will ever be as comfortable as simply using your credit card or bank account to pay online. To pay with Paysafecash, customers must leave their homes and pay at one of our 200.000 acceptance partners in almost 30 countries. The fact, that thousands of customers every day are willing to take these extra steps indicates that they are not happy with the existing payment options. This is how we can be sure, that all the Paysafecash users are new customers for you.
- For which business types is Paysafecash suitable?
For all those who enable online payments and transactions. Customers can use Paysafecash to safely and easily shop and pay online with cash or deposit funds into their bank account. However, cash payments are particularly popular for certain industries such as financial services & banking, electricity or insurance bills, healthcare bills, online purchases and account top-ups for prepaid services (e.g. monthly cell phone charges).
- What are my benefits, when implementing Paysafecash?
Paysafecash enables your customers to pay online with cash. This gives you direct access to the most important means of payment worldwide: cash. In short, you can attract new customers, increase customer satisfaction and reduce operating costs.
You benefit from our extensive partner network, which enables your customers to make payments at a large number of service points, such as supermarkets or petrol stations. Find your nearest partner branch here.