Any questions?

You can find the frequently asked questions and answers here.

I have an issue which is not mentioned in your FAQs and I can’t find any contact details on your website. Whom do I contact?
Please contact the online shop's customer service for any assistance.
Does paying with Paysafecash entail any fees?
Yes, a fee of 3.50 CAD will be charged at the Paysafecash payment point. Please be aware that the charged fee isn’t included in the payment amount.
Is your nearest Paysafecash payment point not aware of the Paysafecash payment method?
Please use the Paysafecash Payment Point Search on our website to check whether your required point is an authorised Paysafecash payment point.

If the employee has not yet heard of Paysafecash, please show them the following document: Purchasing help for download