Once you paid at the payment point, the transaction amount is usually credited to the online shop within a couple of minutes.
In exceptional cases, such as the result of technical problems, your payment cannot be completed, and the transaction amount will be credited back to your Paysafecash account within a couple of minutes.
You can use the balance in your Paysafecash account for your next payment by simply clicking on “Pay from balance” on the barcode panel.
All Barcodes have an expiration date. Once the Barcode is expired, it can’t be used for transactions any longer. As soon as you generate a Barcode at your online shop, the basket will be automatically emptied.
Please check the Paysafecash payment point locator to see if your desired location is an authorized acceptance partner for Paysafecash.
If the sales assistant has not heard of Paysafecash, please guide him/her to select "Payment method/Vouchers" on the display and/or then "paysafecard direct / Paysafecash". The Barcode should then be scanned or entered manually and, after payment is received, the confirmation/receipt will be printed.